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At Westwood, we strive to create a learning environment where students can focus on learning and not be troubled with technical problems. That is why we offer every student enrolled in an online program access to the Westwood Help Desk which is staffed with industry experts that are knowledgeable in technology and dedicated to your satisfaction.

Technical support

Resolving your technical questions is so important to us that we provide personalized support 24 hours a day, seven days a week. That's right! Even if you are studying at 3 AM and you run into a technical problem, you are able to connect to a live resource to help you troubleshoot your issue.

HelpDesk experts are able to assist you via telephone and/or email to give you a choice on how your issues are resolved. Course platform support operates 24 x 7 x 365.

email the HelpDesk
Toll Free: 1-888-792-5120

If you experience technical issues with accessing student mail, web space, or have computer hardware or operating system issues, contact Westwood College - Online Campus technical assistance.
Toll Free: 1-877-780-7851

Online technical support for hardware and software is available Monday through Friday from 8:00 AM to 4:00 PM Mountain time. One of our Support Technicians will contact you within 24 hours.

PC requirements by program

Westwood College - Online Campus will issue a requires webcam to all bachelor program students. All Westwood College - Online Campus students may be required to upgrade hardware and/or software during their education.

Each student must have access to a computer that meets the following mimimum system requirements:

• MBA
• Animation (BS)
• Business Administration: Major in Accounting and Financial Management (BS)
• Business Administration: Major in Marketing Management (BS)
• Criminal Justice (BS)
• E-Business Management (BS)
• Fashion Merchandising (BS)
• Healthcare Management BS)
• Game Art (BS)
• Game Software Development (BS)
• Graphic Design and Multimedia (AAS)
• Information Technology (AAS)
• Information Technology: Major in Network Management (BS)
• Information Technology: Major in Systems Security (BS)
• Interior Design (BS)
• Paralegal (AAS)
• Software Engineering (AAS)
• Technical Management (BS)
• Visual Communications (BS)
• Web Design and Multimedia (BS) 
   

MBA
Business Administration: Major in Accounting and Financial Management (BS)
Business Administration: Major in Marketing Management (BS)
Criminal Justice (BS)
Paralegal (AAS)
Healthcare Management (BS)
Technical Management (BS)
Fashion Merchandising (AAS/BS)

Fashion Merchandising students may need to spend up to $100 on resources and supplies during their education and will also require a digital camera (4MP or greater) to complete their coursework. 

Westwood College online students may be required to upgrade hardware and/or software during their education.

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E-Business Management (BS)
Information Technology: Major in Network Management (BS)
Information Technology: Main in Systems Security (BS)
Information Technology (AAS)
Software Engineering (AAS)

Westwood College online students may be required to upgrade hardware and/or software during their education.

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Animation (BS)
Graphic Design and Multimedia (AAS)
Game Art (BS)
Game Software Development (BS)

**NO Athlon/AthlonXP Processor must be Athlon 64, Sempron or newer only

Westwood College online students may be required to upgrade hardware and/or software during their education.

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Visual Communications (BS)
Web Design and Multimedia (BS)

**NO Athlon/AthlonXP Processor must be Athlon 64, Sempron or newer only

Visual Communications and Web Design & Multimedia students may need to spend up to $200 on resources and supplies during their education (including, but not limited to: Tripod, Studio lighting materials, Parachute (or similar cloth), Photo bulbs)

Students wishing to use/purchase their own digital camera: (Digital SLR or Manual Mode Capable, Min.6.1 megapixel, 18-55mm lens (or equivalent), Min. 30 sec to I/4000 exposure capabilities, Min. 100-1600 ISO)

Westwood College online students may be required to upgrade hardware and/or software during their education.

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 Interior Design (BS)

	Windows XP	Windows Vista	Windows 7	Mac*
Edition/Version	Home/Pro	Home/Pro/Bus/Ult	Home/Pro/Ult (NO Starter)	Windows via Bootcamp ONLY
Processor**	1.6GHz+	P4/AMD 3GHz or Intel Core2 2GHz+	P4/AMD 3GHz or Intel Core2 2GHz+	Intel multicore 2GHz+
Memory (RAM)	2GB  (2GB+ Rec.)	2GB  (2GB+ Rec.)	2GB  (2GB+ Rec.)	3GB  (4GB+ Rec.)
Display	1024x768 capable display or greater
Hard Drive	15GB AVAILABLE space
Other Drive	DVD-ROM (DVD-RW/CD-RW Recommended			DVD/Superdrive
Sound	Speakers/Headphones
Internet	Broadband Internet (DSL/Cable)
Other	Flatbed (not sheet-fed) color scanner and regular format printer
Other				Bootcamp 2.0+

*While other degrees require Macs meet the Windows OS requirement, Autodesk has outlined specific requirements for software running via Windows on Bootcamp.

**NO Athlon/AthlonXP Processor must be Athlon 64, Sempron or newer only

Westwood College online students may be required to upgrade hardware and/or software during their education.

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